Service process

Service process

◆The pre-sale service

Selling point terminal expert and consultant sales

Floor color matching consultation

Floor dosage calculation

Regular lectures on product knowledge

Free home improvement design consultation

Free design floor collage combination

◆The sale of services

In accordance with the needs of the guests, the organization of professional construction personnel, carefully installed

Free delivery

Professional installation skills and guidance

Full-time personnel are responsible for installation quality monitoring

◆The customer service service

Implementation of quality guarantee card system by the enterprise directly guarantee customer after-sales service quality

Door-to-door service

User complaint system

Website service system

Service personnel rating system